TALENT DEVELOPMENT (TD) DIMENSIONS: December 2019

Good afternoon Learning Leaders,


Welcome to the final 2019 edition of TD Dimensions. Your Mercy Care Workforce Development Team presents this “care and share” opportunity to help you connect with the global and local TD professional community to help you develop your own talents and strategies.

Now Trending:

Spotlight on a TD industry trend to incorporate into your TD practice

  • • What – Adaptive learning. Essentially, this is a learning experience that can be/is customized to the needs of a learning audience. This is often seen with technology-driven modalities, but can also extend to the instructor-led modality.
  • • Why – Adaptive learning considers the learning process from an individual perspective, as opposed to a whole group perspective. It may lead to better individual performance throughout the learning experience. That performance is then transferred to improved knowledge transfer and functioning on the job. As humans, our earliest learning experiences are individualized. Grabbing, holding, walking, running, speaking, and so forth are all individual experiences. We learn as an individual for the first five or six years of life, and then we are suddenly placed in a large group situation for Kindergarten and expected to keep up with everyone else. Adaptive learning honors what may be our most intuitive learning style.
  • • How – Typically, adaptive learning opportunities exist at various points in the learning process. At the start of training, or even before the training experience starts, individuals can be tested on the subject matter. Based upon results, content presented is based upon what they need to know to be successful. This process honors the experience of the learner, which is a principle of Adult Learning Theory. Knowledge checks along the way allow for the experience to be further tailored to the progress the individual learner has made, as well as the information they need going forward. While this is primarily thought of as an tool for online learning experiences, adaptive opportunities can be incorporated into instructor-led experiences as well. Doing so, requires flexibility on the part of the classroom facilitators, as well as scheduling. For instance, topic X is going to be facilitated. In advance of the session, the facilitator conducts a knowledge inventory of the group of learners. Those who score low arrive to class early for an overview and remain throughout the session. Those who scored mid-range may join the class after the overview is completed and following a break. Those who scored highest may then join toward the end of the session for the summary and review. This is but one example of employing adaptive learning in a classroom setting. Organizations and facilitators are encouraged to consider what might work best for them.

Spotlight on a TD industry trend to incorporate into your TD practice.

TD Leader Spotlight:

Inspiring leaders bringing change to TD processes
• Who – Brené Brown, PhD
• About – Brown has made a career of researching and studying human connections, specifically, concepts related to vulnerability and empathy. She’s a successful author having written five bestselling books, and is a motivational speaker.
• Why – Although she is not directly writing about adult learning, training and development or workforce development, the concepts she writes about have practical application in those same areas. As an adult, the learning process requires us to be vulnerable. We must admit that we don’t know something and have a need to learn it. As facilitators, we need to recognize the need to approach sessions with a spirit of empathy and understanding that the learning process may, for some, be filled with personal and private challenges. Understanding vulnerability and empathy makes for a great leader. Facilitators, by the essence of their role, should seek to be great leaders.

Monthly Focus:

A global focus to consider incorporating into this month’s learning events

  • • Current Focus – National Safe Toys Month
  • o Color: NA
  • o Support Ideas: Given the global celebrations and gift giving opportunities observed in the month, December has been recognized as the national Safe Toys Month. As facilitators and trainers, this month may serve to remind us of the benefit to having “table toys” available during our instructor-led sessions. This is particularly true for sessions that extend over a lengthy time of two or more hours. Learners, even adults, sometimes get fidgety and may need additional help during lengthy seated periods. Auditory and kinesthetic learners may be most appreciative of the acknowledgement of their needs. December is a good time to do inventory of what you have on hand, what you are missing and what you need to replace. An added benefit is that many of these items may be on sale during the month, which means less of an impact on training budgets.

Favorite Read:

Suggested selection from a local TD colleague

  • • Colleague - Mike Tripp
  • • Organization/Role - Mercy Care, Sr. Trainer and Learning Consultant
  • • Book – Nine Lies About Work by Marus Buckingham and Ashley Goodall
  • • Summary – This book explores several general assumptions about the working environment and how those assumptions don’t always hold up
  • • Impact – Buckingham and Goodall are not only thought leaders but also thought challengers. Part of their job is to look at how things have traditionally been done in the business setting, to question if they are still beneficial, and to suggest alternate thinking. One of the assumptions they dismantle that I particularly appreciate, is the need to have well-rounded employees and how that may be a lie. Encouraging employees to spend time away from their natural strengths in order to develop as someone more “well-rounded,” which may not be natural for them, may be of less benefit than validating their natural strength and encouraging growth in that direction
  • Current Quote:

    We leave you with a final thought and words of encouragement

    "It ain’t what you don’t know that gets you into trouble. It’s what you know for certain…that just ain’t so."

    – Mark Twain, Author

    Interested in contributing to a future addition of TD Dimensions? Contact us at wfd@mercycareaz.org

Edward James

Workforce Development Consultant