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Newsletters
July 3, 2025 Provider Newsletter: Interpreter service changes 8/1/2025; Speakers needed for 2025 AZHEC Conference; New AHCCCS Provider Directory tool, Eligibility for Veterans; New Webinars: Back to school event, Employment Summer Series, DDD Lunch & Learn, SAMHSA series.
June 25, 2025 Provider Newsletter: Availity use for hospitals & facilities; Changes to the Seriously Emotional Disturbance (SED) submission process; Contract reminder for Access Availability for phone and office visits; Changes to diabetic test strips; Webinar on adolescent Opioid User Disorder (OUD) & mental health; Member feedback needed for our crisis process.
June 12, 2025 Provider Newsletter: Southwestern Provider Services, Inc. (SPSI) is closing, crisis service resources, Availity clearning house now available, member survey results for BH services. Webinars: heat-related resources, member engagement & opiod use disorder.
June 4, 2025 Provider Newsletter: Extension of the AHWGMA, Transition of Care, DD Lunch & Learn, Release planning for incarcerated members, Healthcare Pathways, Removal of Diagnosis code R46.81.
May 22, 2025 Provider Newsletter: Healthcare workers shortage, injunction to halt grant cancelations, aging with autism, new credentialing forms, webinar for new members, and future of Medicaid waiver.
May 12, 2025 Provider Newsletter:
May 01, 2025 Provider Newsletter
April 23, 2025 Provider Newsletter
April 16, 2025 Provider Newsletter
April 09, 2025 Provider Newsletter
April 01, 2025 Provider Newsletter
March 24, 2025 Provider Newsletter
Here are the First Tier, Downstream or Related Entity (FDR) newsletters. These apply to Mercy Care Advantage.
Notices
- 6/27/2025 Excessive Heat Warning until 7/01/2025
- 6/17/2025 Excessive Heat Warning until 6/20/2025
- 5/2/2025 An up-date on the ALTCS- EPD Contract: Mercy Care ALTCS
- 4/30/2025 Rescission of Non-Emergent Medical Transportation: All Mercy Care Medicaid plans
- 4/29/2025 Provider Type 19 - Registered Practitioner Rate Schedule Correction: All Mercy Care Medicaid plans
- 4/17/2025 Mercy Care Webinars: All Mercy Care plans
- 4/15/2025 Fee Schedule Changes to Applied Behavior Analysis (ABA) Billing Codes effective 7/15/2025: All Mercy Care Medicaid plans
- 4/1/2025 AHCCCS Update: Serious Emotional Disturbance (SED) Eligibility Determinations: Mercy Care ACC-RBHA, Developmental Disabilities, DCS-CHP
- 2/24/2025 HEDIS Measure Update: All Mercy Care Medicaid plans
- 2/20/2025 Pediatric Ambulatory Medical Record Review (AMRR): All Mercy Care plans
- 2/20/2025 AHCCCS Exclusion List: All Mercy Care Medicaid plans
- 2/19/2025 DME Provider Network Responsibilities: All Mercy Care Medicaid plans
- 2/19/2025 Provider Escalation Process and Resources: All Mercy Care plans
- 2/18/2025 2025 AHWGMA: Arizona Healthcare Workforce Goals and Metrics Assessment: All Mercy Care plans
- 2/12/2025 OIFA Lunch and Learn on Monday, March 3: All Mercy Care plans
- 2/7/2025 AHCCCS Notice: Medicaid Members Enrolled in Marketplace Plans without Permission: All Mercy Care Medicaid plans
- 2/6/2025 AHCCCS Notification Regarding Electronic Visit Verification (EVV): All Mercy Care Medicaid plans
- 2/4/2025 AHCCCS Notice Regarding 1/27/25 Federal Funding Freeze: All Mercy Care Medicaid plans
- 1/30/2025 Webinar: How to Become a Mandated Supporter: All Mercy Care Medicaid plans
- 1/29/2025 Provider Manual Updates: All Mercy Care plans
- 1/23/2025 Reminder: Electronic Visit Verification Systems and Documentation: All Mercy Care Medicaid plans
- 1/22/2025 Transitions of Care and Gaps in Care: All Mercy Care plans
- 1/22/2025 Inpatient Administration of Long-Acting Injectible Antipsychotics (LAIs): All Mercy Care Medicaid plans
- 1/14/2025 Healthcare Internship Collaboration Opportunity: All Mercy Care plans
- 1/13/2025 CAHPS Survey coming in the Spring: All Mercy Care plans
- 1/10/2025 Update to Mercy Care's Check Run Schedule: All Mercy Care plans
- 1/10/2025 Mercy Care Gap Closure Reference Guide: All Mercy Care plans
- 1/9/2025 Connections Conference: Call for presenters
- 1/8/2025 Connections Conference: Call for vendors and providers
- 1/7/2025 Reminder: Quest Analytics/Better Doctor Directory Data Accuracy Program: All Mercy Care plans
- 1/7/2025 Upcoming Justice Services Webinars: Mercy Care ACC-RBHA
- 1/3/2025 Billing Code Changes for 2025: All Medicaid plans
- 1/3/2025 Changes to the AHCCCS Covered Behavioral Health Services Guide: All Medicaid plans
- 12/30/2024 Save the date: Connections Conference 2025
- 12/17/2024 Upcoming Mercy Care Employment Webinar Series: All Mercy Care Plans
- 12/17/2024 Important Information RE: AMPM 650: Mercy Care ACC-RBHA
- 12/17/2024 Updated Network Management Assignments: All Mercy Care Plans
- 12/16/2024 Historic Remittance Advices Now Available: All Mercy Care Plans
- 12/13/2024 Provider Directory Accuracy Reminder: All Mercy Care Plans
- 12/13/2024 Healthy Equity Training Series: All Mercy Care Plans
- 12/13/2024 Provider Health Equity Survey: All Mercy Care Plans
- 12/6/2024 Update to Differential Adjusted Payments (DAP): All Mercy Care Plans
- 12/5/2024 New Prior Authorization Requirement: All Mercy Care Plans
- 12/4/2024 HEDIS Measures for Substance Use Disorders & Behavioral Health Webinar: All Mercy Care Plans
- 11/25/2024 SED Eligibility Determination FAQ's: All Mercy Care Plans
- 11/19/2024 Provider Type 01- Independent Billers: All Mercy Care Plans
- 11/15/2024 Transportation Appointment & Availability Timeliness - CORRECTION: All Mercy Care Plans
- 11/14/2024 Durable Medical Equipment (DME) Provider Information: All Mercy Care Plans
- 11/14/2024 New Prior Authorization Requirement: All Mercy Care Plans
- 11/11/2024 Updated AzAHP Credentialing Forms, Applications & Rosters: All Mercy Care Plans
- 11/10/2024 Introducing Our Partnership with Healthcare Financial Inc.: Mercy Care Advantage, ACC-RBHA, Long Term Care, Developmental Disabilities
- 11/8/2024 Provider Manual Update October 2024: All Mercy Care Plans
- 10/31/2024 Allergy Treatment & Coverage: All Mercy Care Plans
- 10/30/2024 Available Care Management Referral Options for Mercy Care Members: All Mercy Care Plans
- 10/28/2024 Tobacco Cessation Programs: All Mercy Care Plans
- 10/25/2024 Availity Clearinghouse: All Mercy Care Plans
- 10/25/2024 Upcoming Provider Webinars: All Mercy Care Plans
- 10/23/2024 Zero Overdose Provider Training: All Mercy Care Plans
- 10/21/2024 Mercy Care ALTCS E/PD - APPEAL FILING UPDATE: All Mercy Care Plans
- 10/14/2024 HEDIS: Updated Information on Controlling Blood Pressure: All Mercy Care Medicaid Plans
- 10/14/2024 Appointment Availability and Transportation Timeliness Requirement Reminder: All Mercy Care Plans
- 10/14/2024 Language Access Services Webinar 11.13.2024: All Mercy Care Plans
- 10/10/2024 Employment Webinar Series October-December 2024: All Mercy Care Medicaid Plans
- 10/2/2024 Training Announcement - Employment Services and Transition from BHRF to SUDR: All Mercy Care Plans
- 10/1/2024 Information Regarding Utilization Management: All Mercy Care Plans
- 9/25/2024 New Fee Schedule Look-Up on Availity: All Mercy Care Plans
- 9/24/2024 Denova Collaborative Health: All Mercy Care Medicaid Plans
- 9/24/2024 2024 AzHEC Announcement: All Mercy Care Plans
- 9/19/2024 Revised Minimum Subcontract Provisions: All Mercy Care Medicaid Plans
- 9/13/2024 AHCCCS Extends ALTCS E/PD Contract: Mercy Care Long Term Care
- 9/13/2024 Update: HEDIS Measures by Line of Business: All Mercy Care Plans
- 9/10/2024 Prior Authorization Requests for Members Enrolled in Multiple Lines of Business: All Mercy Care Plans
- 9/9/2024 Level 1 Discharge Plan Modification: All Mercy Care Plans
- 9/9/2024 ALTCS Protest - AHCCCS Director Decision: All Mercy Care Plans
- 9/6/2024 ECHO: All Mercy Care Plans
- 9/5/2024 Maternal and Child Health Community Forums: All Mercy Care Plans
- 9/5/2024 NCQA Awards LTSS Distinction to Mercy Care: Mercy Care Advantage, Long Term Care, Developmental Disabilities
- 9/4/2024 Policy of Medication Returns: All Mercy Care Plans
- 9/3/2024 DDD Training Initiative for Behavioral Health Providers: All Mercy Care Plans
- 8/30/2024 Mercy Care Provider Manual August 2024: All Mercy Care Medicaid Plans
- 8/29/2024 Billing Guidelines for Preventative and Sick Visits: All Mercy Care Plans
- 8/26/2024 Timely and Complete Responses During Grievance Investigations: All Mercy Care Plans
- 8/22/2024 ABA Co-Treatment, Code Definition and Modifier Use: All Mercy Care Plans
- 8/21/2024 Administrative Law Judge's Recommendation re: ALTCS E/PD Protest: All Mercy Care Plans
- 8/20/2024 Remit Advice Details and Discount/Interest Information: All Mercy Care Plans
- 8/20/2024 On-Demand Over the Phone Interpreting: All Mercy Care Plans
- 8/19/2024: Mercy Care Provider Satisfaction Survey – Fall 2024: All Mercy Care Plans
- 8/16/2024: 15th Annual Cultural Competency Conference: All Mercy Care Plans
- 8/15/2024: 2024 Health Literacy Conference: All Mercy Care Plans
- 8/14/2024: AHCCCS Pauses ALTCS-EPD Member Transition: All Mercy Care Plans
- 8/13/2024 Claim Dispute Reminder – August 2024: All Mercy Care Medicaid Plans
- 8/8/2024 AHCCCS Recovery Audit Program Webinar on August 13: All Mercy Care Plans
- 8/8/2024 Advanced Psychopharmacology Training on September 7: All Mercy Care Plans
- 8/8/2024 On-Demand Video Remote Interpreting (VRI): All Mercy Care Plans
- 8/5/2024 Mercy Care presents the 2024 RISE Awards & Provider Forum: All Mercy Care Plans
- 8/5/2024 Important Update from AHCCCS on VFC Coding & Reimbursement: All Mercy Care Plans
- 8/2/2024 Excessive Heat Warning from 8/3/2024 -8/5/2024: All Mercy Care Plans
- 8/2/2024 AHCCCS -ATD WFD Executive Leadership Accelerator Series Officially Launches!: All Mercy Care Plans
- 8/1/2024 Bridging the Gap for Individuals with Developmental Disabilities and Behavioral Health Needs: Mercy Care Developmental Disabilities
- 7/30/2024 Milliman Care Guidelines (MCG) 28th Edition: All Mercy Care plans
- 7/26/2024 Complexity-Capable Care: All Mercy Care plans
- 7/26/2024 YRMMR and HEDIS Audit: All Mercy Care plans
- 7/25/2024 Humira Biosimilars -Formulary Change: All Mercy Care Medicaid Plans
- 7/23/2024 Change Healthcare Frequently Asked Questions: All Mercy Care plans
- 7/23/2024 Healthcare Network Employee Questionnaire (HNEQ)
- 7/18/2024 July’s Office of Human Rights Training Canceled: All Mercy Care Medicaid Plans
- 7/18/2024 Excessive Heat Warning from 7/19 & 7/20/2024: All Mercy Care plans
- 7/18/2024 Mercy Care presents the 2024 RISE Awards & Provider Forum: All Mercy Care Plans
- 7/16/2024 ALTCS-EPD RFP Contract Award Protest: All Mercy Care plans
- 7/16/2024 Mind 24-7: Mercy Care ACC-RBHA, Mercy Care DD, Mercy Care DCS-CHP
- 7/15/2024 Claim-Based Primary Care Physician (PCP) Assignment: Mercy Care ACC-RBHA, Mercy Care DD, Mercy Care DCS-CHP
- 7/12/2024 Extreme Heat Provider Webinar: All Mercy Care Plans
- 7/10/2024 Employment Webinar Series August -September 2024: All Mercy Care Plans
- 7/11/2024 AHCCCS Covered Behavioral Health Services Guide: Mercy Care ACC-RBHA, Mercy Care DD, Mercy Care DCS-CHP
- 7/9/2024 Electronic Tools Available - EDI/EFT/ERA: All Mercy Care Plans
- 7/3/2024 Arizona Pediatric Access Line: Mercy Care ACC-RBHA, Mercy Care DD, Mercy Care DCS-CHP
- 7/2/2024 Bridging the Gap for Individuals with Developmental Disabilities and Behavioral Health Needs: Mercy Care Developmental Disabilities
- 6/28/2024 AHCCCS Revised Services Emotional Disturbance (SED) Diagnosis Eligibility List: Mercy Care ACC-RBHA, Mercy Care Developmental Disabilities, Mercy Care DCS-CHP
- 6/26/2024 Behavioral Health Clinical Chart Audit: All Mercy Care Medicaid Plans
- 6/25/2024 Quest Directory Data Accuracy Program: All Mercy Care Medicaid Plans
- 6/21/2024 ASL Interpreter Shortage - Presentation with Q&A: All Mercy Care Medicaid Plans
- 6/19/2024 APS Energy Assistance Program: All Mercy Care plans
- 6/14/2024 RSA/Vocational Rehabilitation Overview Presentation: All Mercy Care Medicaid Plans
- 6/11/2024 Excessive Heat Warning from 6/11/2024 through 6/13/2024: All Mercy Care plans
- 6/10/2024 Bridging the Gap Conference Save the Date 9/5/2024 and 9/6/2024: Mercy Care Developmental Disabilities
- 6/10/2024 Where to find important pharmacy information: All Mercy Care Medicaid Plans
- 6/6/2024 New Resources for Provider Enrollment: All Mercy Care Medicaid Plans
- 6/5/2024 Fee Setting For CMS C Codes: All Mercy Care Medicaid Plans
- 6/5/2024 Excessive Heat Warning from 6/5/2024 through 6/7/2024: All Mercy Care Medicaid Plans
- 5/31/2024 Pediatric Ambulatory Medical Record Review (AMRR) Information: All Mercy Care Medicaid Plans
- 5/29/2024 Providers participating in the Arizona Vaccines for Children Program: All Mercy Care Medicaid Plans
- 5/29/2024 Mercy Care Provider Manual May 2024: All Mercy Care Medicaid Plans
- 5/28/2024 Coding/Reimbursement for Vaccine for Children (VFC) Vaccines: All Mercy Care Medicaid Plans
- 5/23/2024 Internal Medicine Ambulatory Medical Record Review (AMRR) Information: All Mercy Care Medicaid Plans
- 5/22/2024 Exact Duplicate Denials May 2024: All Mercy Care Plans
- 5/21/2024 Developmental Disability Inclusive Healthcare Provider Resource Survey: Mercy Care Developmental Disabilities
- 5/20/2024 AHCCCS Minimum Subcontract Provisions Effective 10/1/24: All Mercy Care Medicaid Plans
- 5/15/2024 Updated Obstetrics Ambulatory Medical Record Review (AMRR) Tool and Guidance on Deficient Trends: All Mercy Care Medicaid Plans
- 5/14/2024 AVA -Virtual Chatbox: All Mercy Care Medicaid Plans
- 5/8/2024 SNIP Editing Types 5 and 6: All Mercy Care Medicaid Plans
- 5/8/2024 ALTCS Request for Proposal Protest Update: Mercy Care Long Term Care
- 5/1/2024 Denials for NPI Information - May 2024: All Mercy Care plans
- 4/30/2024 eviCore Medical Necessity Denials: All Mercy Care plans
- 4/29/2024 Step Therapy: All Mercy Care Medicaid Plans
- 4/23/2024 Check run expansion: All Mercy Care plans
- 4/18/2024 Workforce Development Programs for Eligible Home & Community-Based Service Providers: Mercy Care ACC-RBHA, ACC-RBHA with SMI, Long Term Care, Developmental Disabilities
- 4/15/2024 Change Healthcare - Repayment date establishment: All Mercy Care plans
- 4/12/2024 Appointment Availability and Transportation Reminder -April 2024: All Mercy Care Medicaid plans
- 4/12/2024 On-line Provider Directory accuracy reminder April 2024: All Mercy Care plans
- 4/11/2024 Durable Medical Equipment (DME) Providers: All Mercy Care plans
- 4/9/2024 Bridging the Gap for Individuals with Developmental Disabilities and Behavioral Health Needs: Mercy Care Developmental Disabilities
- 4/9/2024 Extencillan Availability during Bicillin shortage: All Mercy Care Medicaid plans
- 4/8/2024 Annual Provider Survey: All Mercy Care plans
- 4/3/2024 Employment Webinar Series -May-June 2024: All Mercy Care Medicaid plans
- 4/1/2024 ADHS Syphilis Screening 2023-2024 Update: All Mercy Care Medicaid plans
- 3/29/2024 Measles Outbreak in Arizona -Updated 2024 Guidance: All Mercy Care Medicaid plans
- 3/29/2024 Intensive Outpatient Program (IOP) coding clarification: All Mercy Care Medicaid plans
- 3/28/2024 Clarification of appropriate use of Respite Services: All Mercy Care Medicaid plans
- 3/26/2024 Domain Transfers for APEP: All Mercy Care Medicaid plans
- 3/20/2024 Medicaid and Medicare Arizona Regulatory Compliance Addendum: All Mercy Care plans
- 3/20/2024 Change Healthcare outage/ECHO Health: All Mercy Care plans
- 3/19/2024 Family of Choice -A guide to supporting someone living with a serious mental illness: Mercy Care ACC-RBHA with SMI
- 3/19/2024 Covenant Health Network: Mercy Care Long Term Care and Mercy Care DD
- 3/18/2024 Participating Enrollment and Reporting: All Mercy Care plans
- 3/15/2024 Understanding the CAHPS® Survey: All Mercy Care plans
- 3/14/2024 Young Adult Program Virtual Presentation -DCS Training: Mercy Care DCS CHP
- 3/13/2024 Personal Medicine: All Mercy Care Medicaid plans
- 3/8/2024 Augmentative and Alternative Communication (AAC) devices for members: All Mercy Care Medicaid plans
- 3/6/2024 Bridging the Gap for Individuals with Developmental Disabilities and Behavioral Health Needs: Mercy Care Developmental Disabilities
- 3/6/2024 Elevate your Direct Care Workforce with AZHealthcare Careers: Mercy Care Long Term Care and Developmental Disabilities
- 3/6/2024 Veteran Engagement: All Mercy Care Medicaid plans
- 3/6/2024 Change Healthcare Outage FAQ: All Mercy Care plans
- 3/4/2024 Mercy Care Gap Closure Reference Guide: All Mercy Care plans
- 3/1/2024 Block and Capitation Payments -Change Healthcare Outage: All Mercy Care plans
- 3/1/2024 AZ Healthcare Workforce Goals and Metrics Assessment (AHWGMA): All Mercy Care Medicaid plans
- 3/1/2024 Correction -Checking Eligibility for Mercy Care DCS CHP Members 2024 Reminder: Mercy Care DCS CHP
- 2/29/2024 Provider Missed Appointment Log: All Mercy Care Medicaid plans
- 2/29/2024 Crisis information for PCPs and other non-behavioral health providers: All Mercy Care Medicaid Plans
- 2/29/2024 Upcoming Perinatal Mental Health Training: Mercy Care ACC-RBHA and Developmental Disabilities
- 2/28/2024 Workforce Development Programs for Eligible Home and Community-Based Service Providers: Mercy Care Long Term Care and Developmental Disabilities
- 2/27/2024 Incident, Accident, and Death Reporting Reminder February 2024: All Mercy Care Medicaid plans
- 2/26/2024 Mercy Care Provider Manual February 2024: All Mercy Care Medicaid plans
- 2/22/2024 Change Healthcare Outage (PDF): All Mercy Care plans
- 2/16/2024 ALTCS EP/D Appeal Update (PDF): Mercy Care Long Term Care
- 2/6/2024 Bridging the Gap for Individuals with Developmental Disabilities and Behavioral Health Needs: Mercy Care Developmental Disabilities
- 2/6/2024 Update on ALTCS EP/D contract award: Mercy Care Long Term Care
- 2/22/2024 Change Healthcare Outage (PDF): All Mercy Care plans
- 1/29/2024 Community College Scholarships: Mercy Care ACC-RBHA, ACC-RBHA with SMI, Long Term Care, Developmental Disabilities
- 1/26/2024 ID.me Registration: All Mercy Care Medicaid plans
- 1/25/2024 Notification of Urgent Member Events to ALTCS Case Managers: Mercy Care Long Term Care
- 1/24/2024 1/1/2024 Rate Guidance from AHCCCS (PDF): All Mercy Care Medicaid plans
- 1/22/2024 Mercy Care Provider Manual January 2024 - Final Correction (PDF): All Mercy Care Medicaid plans
- 1/22/2024 AHCCCS Targeted Investment Project News (PDF): All Mercy Care Medicaid plans
- 1/11/2024 Health Insurance Portability and Accountability Act Notice for 2024 (PDF): All Mercy Care plans
- 1/11/2024 Provider Manual Updates (PDF): All Mercy Care Medicaid plans
- 1/9/2024 AHCCCS AMPM 510 (PDF): All Mercy Care Medicaid plans
- 1/9/2024 New Place of Service code 27 (PDF): All Mercy Care plans
- 1/4/2024 Update on ALTCS contract awards (PDF): Mercy Care Long Term Care and Mercy Care Advantage
- 12/22/2023 BHRF Therapeutic Leave Policy: All Mercy Care Medicaid plans
- 12/22/2023 Employment Webinar Series - January - March 2024: All Mercy Care Medicaid plans
- 12/21/2023 The CAHPS Survey is Coming this Spring: All Mercy Care plans
- 12/11/2023 Collaborative Care Model Grant Opportunities: All Mercy Care Medicaid plans
- 12/10/2023 State Opioid Response (SOR) Needs Assessment: Mercy Care ACC-RBHA and Mercy Care ACC-RBHA with SMI
- 12/8/2023 AHCCCS Adds ID.me Security to Provider Portal: All Mercy Care Medicaid plans
- 12/1/2023 New CDC Immunization Schedules: All Mercy Care plans
- 12/1/2023 Place of Service Billing Update: All Mercy Care Medicaid plans
- 11/29/2023 No Cost Professional Training Certification Opportunity: All Mercy Care plan
- 11/28/2023 Trualta's Skills-Based Training: Mercy Care Long Term Care and Mercy Care DD
- 11/27/2023 Monitored Anesthesia Care (MAC) and Pain Management Injections: All Mercy Care plans
11/15/2023 PAX Training Opportunities: All Mercy Care plans
- 11/15/2023 Mercy Care Advantage (MCA) Formulary Changes Effective Jan 1: Mercy Care Advantage
- 11/14/2023 AHCCCS ARPA Funds for HCBS Providers: Mercy Care Long Term Care
11/10/2023 Denials for NPI Information: All Mercy Care plans
11/10/2023 RSV Coverage Update: All Mercy Care Medicaid plans
11/6/2023 Mercy Care Health Assistant through Healthmine: All Mercy Care plans
11/6/2023 MercyCareAZ.org is getting an update (PDF): All Mercy Care plans
11/6/2023 Exact Duplicate Denials (PDF): All Mercy Care plans
- 10/31/2023 Mercy Care's Preferred Laboratory Services (PDF): All Mercy Care plans
- 10/31/2023 Appointment Availability and Transportion Update (PDF): All Mercy Care Medicaid plans
- 10/30/2023 Revised Changes in COVID Vaccination Coverage (PDF): All Mercy Care plans
10/23/2023 Division of Disabilities Request for Information Notice: Mercy Care DD
10/23/2023 Division of Developmental Disabilities Behavioral Health Conference Survey: Mercy Care DD
- 10/20/2023 Mercy Care Provider Manual - October 2023 (PDF): All Mercy Care Medicaid plans
- 10/20/2023 Maricopa County College Scholarships (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, LTC and DD
10/17/2023 Medicare Open Enrollment 2024: All Mercy Care Medicaid plans
10/16/2023 Behavioral Health Inpatient Care Coordination: All Mercy Care Medicaid plans
- 10/12/2023 Mercy Care is moving to a new building (PDF): All Mercy Care plans
10/9/2023 AHCCCS Provider Enrollment Portal (APEP) Reminder (PDF): All Mercy Care Medicaid plans
10/6/2023 Targeted Investments Program (TI 2.0) Reminder (PDF): All Mercy Care Medicaid plans
9/29/2023 Employment Webinar Series - October-November 2023 (PDF): All Mercy Care Medicaid plans
9/29/2023 Claim Dispute Reminder - September 2023 (PDF): All Mercy Care Medicaid plans
9/29/23 Applied Behavioral Analysis (ABA) Prior Authorization Request Form (PDF): All Mercy Care Medicaid plans
9/28/23 Maricopa County Sheriff's Office Request for Medical Records (PDF): All Mercy Care Medicaid plans
9/20/23 Improving Quality Scores through Remote EMR Access Update (PDF): All Mercy Care Medicaid plans
9/18/23 Outpatient Rehabilitation Therapy Modifiers Update (PDF): All Mercy Care plans
9/12/23 AHCCCS HCBS Workforce Scholarships (PDF): All Mercy Care Medicaid plans
9/8/23 AHCCCS Notice - Targeted Investments Program (TI 2.0) (PDF): All Mercy Care Medicaid plans
- 8/24/23 Updated Provider Financial Reporting Guide Correction (PDF): All Mercy Care Medicaid plans
- 8/24/23 In-person Interpretation Services (PDF): All Mercy Care plans
8/23/23 Residential and Direct Care Worker Service Monitoring (PDF): All Mercy Care Medicaid plans
8/23/23 Incident, Accident, and Death Reporting (PDF): All Mercy Care Medicaid plans
8/10/23 Community Health Workers Survey (PDF): All Mercy Care Medicaid plans
8/7/23 2023 Vaccine for Children Re-Enrollment (PDF): All Mercy Care Medicaid plans
8/7/23 Billing Requirement Change for IC, 77, and 05 Provider Type Updates (PDF): All Mercy Care Medicaid plans
8/4/23 Mercy Care Provider Manual August 2023 (PDF): All Mercy Care Medicaid plans
7/25/23 Targeted Investment 2.0 Program (PDF): All Mercy Care Medicaid plans
7/17/23 Employment Webinar Series: August - September 2023 (PDF): All Mercy Care Medicaid plans
7/14/23 Electronic Tools Available - EDI/EFT/ERA (PDF): All Mercy Care plans
7/6/23 Non-Covered Prior Authorization Codes (PDF): All Mercy Care Medicaid plans
6/27/23 AHCCCS Notice - Audio Only Telehealth Change (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, DCS CHP and Developmental Disabilities
6/27/23 High-Risk Fingerprint Clearance Background Check FAQs (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, DCS CHP and Developmental Disabilities
6/26/23 2023 Prevention and Wellness Provider Outreach Manual is now available (PDF): All Mercy Care Medicaid plans
6/21/2023 Value Based Solutions (PDF): All Mercy Care Medicaid plans
6/21/23 Billing H217 and HQ Modifier (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, DCS CHP and Developmental Disabilities
6/20/23 AHCCCS EPSDT Clinical Sample Templates (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI, DCS CHP and Developmental Disabilities
6/15/23 Members Diagnosed with Long Term COVID (PDF): All Mercy Care Medicaid plans
6/15/23 WIC Arizona Changes Effective 10/1/2023 (PDF): Mercy Care ACC-RBHA, ACC-RBHA with SMI and Developmental Disabilities
6/8/23 Provider Webinars / 2023 HEDIS Webinars (PDF): All Mercy Care plans
6/5/23 EPSDT Back to School Campaign (PDF): All Mercy Care Medicaid plans
6/5/23 Sub-Acute Detox Facilities (PDF): All Mercy Care Medicaid plans
These notices are for providers who serve members in Mercy Care Advantage:
- 1/22/2025 Transitions of Care and Gaps in Care
- 1/17/2025 Model of Care Training
- 11/21/2024 MCA Members Preventative & Chronic Condition Management
- 11/13/2024 Mercy Care Advantage (MCA) 2024 Model of Care Training and Attestation
- 11/6/2024 Mercy Care Advantage Annual Wellness Visit Benefit
- 11/1/2024 Mercy Care Advantage (MCA) Formulary Changes Effective January 1, 2025
- 10/16/2024 CMS NCD for Certain Antiretroviral Drugs Prescribed for Pre-Exposure Prophylaxis
- 5/30/2024 Transition of Care (TRC): All 4 components in OP medical record
- 5/2/2024 Mercy Care Advantage (MCA) 2024 Model of Care Training and Attestation
- 4/1/2024 Colorectal Cancer Screening Initiative 2024
- 1/11/2024 Mercy Care Advantage Provider Manual
- 1/9/2024 New Place of Service code 27
- 1/4/2024 Update on ALTCS contract awards: Mercy Care Long Term Care and Mercy Care Advantage
- 12/21/2023 The CAHPS Survey is Coming this Spring: All Mercy Care plans
- 12/1/2023 New CDC Immunization Schedules: All Mercy Care plans
- 11/29/2023 No Cost Professional Training Certification Opportunity: All Mercy Care plans
- 11/27/2023 Monitored Anesthesia Care (MAC) and Pain Management Injections: All Mercy Care plans
11/15/2023 PAX Training Opportunities: All Mercy Care plans
- 11/15/2023 Mercy Care Advantage (MCA) Formulary Changes Effective Jan 1
11/10/2023 Denials for NPI Information: All Mercy Care plans
11/6/2023 Mercy Care Health Assistant through Healthmine: All Mercy Care plans
11/6/2023 MercyCareAZ.org is getting an update: All Mercy Care plans
11/6/2023 Exact Duplicate Denials (PDF): All Mercy Care plans
- 10/31/2023 Mercy Care's Preferred Laboratory Services (PDF): All Mercy Care plans
- 10/30/2023 Revised Changes in COVID Vaccination Coverage (PDF): All Mercy Care plans
10/5/23 Care of the Diabetic Member Provider Webinar Date (PDF)
10/5/23 Colorectal Cancer Screening (COL) Provider Webinar (PDF)
10/5/23 Transitions of Care (TRC) Provider Webinar Date (PDF)
9/18/2023 Outpatient Rehabilitation Therapy Modifiers Update (PDF)
Provisions and addendums
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